Privacy Policy

Texas Direct Roofing & Construction (“Texas Direct Roofing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through https://txdroofing.com (the “Site”) and through our services, how we use and protect it, and the choices you have. By using the Site or providing us your information, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us, information collected automatically, and information from limited third-party sources.

Information you provide to us:

Contact and request details — your name, phone number (including mobile number), email address, property/service address, and any details you submit when you request an inspection or estimate, book an appointment, fill out a form, comment on the Site, apply for a job, or otherwise contact us.
Project and service information — details about your property and the roofing, gutter, window, solar, outdoor living, or remodeling services you are interested in or have purchased.
Financing inquiries — information you submit when requesting financing options (note: financing applications may be processed by third-party lenders under their own privacy policies).

Information collected automatically:

When you visit the Site, we automatically collect your IP address, browser type and user agent, device information, pages viewed, referring URLs, and similar usage data, including through cookies and similar technologies (see “Cookies” below).

Information from third parties:

We may receive information from advertising and analytics partners, lead-referral sources you have authorized, and service providers that help us operate our business.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide free inspections, estimates, and the services you request;
Schedule, confirm, and follow up on appointments and projects;
Communicate with you by phone, email, and text message (SMS/MMS) about your inquiry, appointment, project status, and, where you have consented, promotions and special offers;
Process financing requests and other transactions;
Operate, maintain, secure, and improve the Site and our services;
Detect and prevent fraud, spam, and abuse;
Comply with legal obligations and enforce our agreements.

SMS / Text Messaging Program

If you provide your mobile phone number and consent to receive text messages, Texas Direct Roofing & Construction may send you SMS/MMS messages such as appointment and inspection reminders, scheduling confirmations, project updates, responses to your inquiries, and — where you have separately opted in — promotional offers.

Consent is not a condition of purchase. You are never required to agree to receive text messages in order to receive a quote or purchase any product or service from us.
Message frequency varies based on your interactions with us.
Message and data rates may apply, depending on your mobile carrier and plan.
To opt out, reply STOP to any text message at any time. After you reply STOP, we will send one confirmation message and will not send further texts unless you opt back in.
For help, reply HELP to any message, or contact us at (817) 775-3540.
Carriers are not liable for delayed or undelivered messages.

How we handle SMS opt-in data — Non-Sharing Commitment:

No mobile information (including your mobile phone number) will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors and service providers (such as our SMS/messaging platform and customer-support vendors) solely to help us deliver our text-messaging service to you. Text messaging originator opt-in data and consent will not be shared with any third parties.

The full terms of our messaging program are described in our Terms of Service.

Cookies

When you leave a comment on our Site you may opt in to saving your name, email address, and website in cookies for your convenience so you do not have to re-enter your details on a future comment. These cookies last for one year.

If you visit our login page, we set a temporary cookie to determine whether your browser accepts cookies; it contains no personal data and is discarded when you close your browser. Logged-in users receive cookies to store login information and screen display choices.

We and our analytics and advertising partners may also use cookies and similar technologies to understand how visitors use the Site and to improve and market our services. You can control cookies through your browser settings; disabling some cookies may affect how the Site functions.

Embedded Content From Other Websites

Articles and pages on this Site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves the same as if you visited that other website directly, and those sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content.

How We Share Your Information

We do not sell your personal information, and we do not share mobile opt-in or text-messaging consent data with third parties for their marketing. We may share your information only as follows:

Service providers and subcontractors who perform services on our behalf (for example, scheduling, messaging, hosting, analytics, payment processing, and crews/subcontractors who complete your project), under obligations to protect your information;
Financing partners and lenders, only when you request financing;
Legal and safety reasons, when required by law, subpoena, or to protect the rights, property, or safety of Texas Direct Roofing, our customers, or others;
Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. For registered users, we store the profile information they provide. We retain inquiry, customer, and project records for as long as needed to provide our services and for legitimate business, tax, legal, and warranty purposes. We retain SMS opt-in and opt-out records as required to demonstrate compliance.

Your Rights and Choices

Depending on where you live, you may have the right to:

Request access to, or a copy of, the personal information we hold about you;
Request correction or deletion of your personal information (subject to records we must retain for legal, tax, security, or administrative reasons);
Opt out of marketing communications at any time (reply STOP to texts, use the unsubscribe link in emails, or contact us);
Opt out of the “sale” or “sharing” of personal information — note that we do not sell personal information.

Texas residents: Under the Texas Data Privacy and Security Act, you may have rights to access, correct, delete, and obtain a portable copy of your personal data, and to opt out of targeted advertising and the sale of personal data. To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your privacy rights.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Site and our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can delete it.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Changes are effective when posted to this page.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Texas Direct Roofing & Construction
231 NE Loop 820, Hurst, TX 76053
Phone: (817) 775-3540
Email: of****@********ng.com
Website: https://txdroofing.com